Flexible Work Arrangement: 3 days (M, T, W) on-site in Newark, Ohio; 2 days remote. *This role is not eligible for sponsorship*

RESPONSIBILITIES #Ll-hybrid

• Build, modify, or improve existing automations and multi-system integrations.
• Manage and administer cloud-based programs such as Azure, O365 and Active Directory.
• Improve, maintain, and administer VDI environments (AVD).
• Implement and maintain workstation security configurations and configuration standards.
• Evaluate, deploy, and remediate vendor security patches.
• Evaluate, deploy, and remediate new applications and upgrades to existing software.
• Build and maintain configurations within Microsoft's Endpoint Configuration Manager (MECM.)
• Provide third-tier support for end user issues.
• Collaborate with support teams across lines of business to address production and system issues.
• Create and maintain accurate documentation of department activities and processes.
• Oversee endpoint management in multiple environments, including but not limited to on-premises and Azure. deploys, administering extensive Azure solutions, managing virtual device infrastructure and other activities designed to ensure environment security through proper configuration of products and service and vulnerability and threat management.
• Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks.
• Deliver a consistent, high level of service within our Serving More standards.
• Other duties as assigned.

COMPETENCIES

• Interpersonal/Customer Service Skills
• Written and Verbal Communication
• Ability to understand and follow directions
• Adaptable to change
• Basic Computer Skills
• Organizational Skills/Detail Oriented
• Analytical Thinking
• Able to Multi-Task or Juggle Priorities
• Problem/Situation Analysis
• Technical Expertise
• Ability to work as part of a team

EDUCATION - CERTIFICATIONS - WORK EXPERIENCE

• High School Diploma or equivalent required
• Bachelor's degree in computer science or software engineering preferred
• 2+ yrs Technical Skills:
  • Advanced knowledge of ADV, M365 administration, Azure administration, and Active Directory administration
  • Intermediate knowledge of Terraform, Ansible, PowerShell and thin client management.
  • Intermediate knowledge working with Windows Operating Systems support, Microsoft Office Suite support, Active Directory best practices, and Active Directory Group Policy
  • Experience with deployment of software through an enterprise management tool including the repackaging of software installers and drivers
  • Knowledge of Virtual Desktop Infrastructure (VDI)

SCHEDULE

Typical office hours are M-F 8a-5p. This position is exempt and full-time. A minimum 40 hours is required per week. Position may require evening and weekend work to oversee implementations and problem resolutions.

Flexible Work Arrangement: 3 days (M, T, W) on-site in Newark, Ohio; 2 - days remote.