CLUB Retail Operations Specialist I
Lincoln, NE 
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Posted 11 days ago
Job Description

SPECIALIST 1 POSITION SUMMARY:

Retail Operations Specialists are responsible for the execution of various corporate programs that support the operational and employee engagement with the CLUB program in all US Bass Pro Shops and Cabela's locations. Works with various stakeholders at Corporate and throughout the country as part of leading projects of various sizes. This position will receive heavy leadership support and priority alignment in the execution of processes that impact process oversight, scorekeeping, communication, and overall vision.

ESSENTIAL FUNCTIONS:

  • Execute existing retail operational strategies that include CLUB acquisition, retention, and customer experience performance. Create and perform various levels of tracking and basic analysis to measure effectiveness towards key business drivers and communicate results effectively. 30%

  • Execute processes that support retail operational and marketing strategies. Leverage a strong innovative mindset to identify and execute process improvements. 20%

  • Support and manage small to medium size projects in partnership with CLUB Retail Operations leadership including managing project expenses to budget. Develop and oversee communication to retail end users. 20%

  • Develop and maintain relationships with internal and external partners through regular communication. Work effectively within assigned team to execute projects/direction and keep stakeholders informed. Coordinate and execute training on projects. 15%

  • Ensure project and process execution aligns with relevant organizational policies. Leverages a strong skillset of critical thinking to Identify and resolve issues. 10%

  • All other duties as assigned. 5%

EXPERIENCE/QUALIFICATIONS:

  • Minimum Degree Required:High School Diploma or Associate's Degree inBusiness, Marketing, Communications, Project Management, Training/Learning and Development or a related field

  • Preferred Degree: Bachelor'sDegree in Business, Marketing, Communications, Project Management, Training/Learning and Development or a related field

  • Experience:2-4 Years Experience


KNOWLEDGE, SKILLS, AND ABILITY:

  • Analysis and project management experience preferred

  • Effective communication (written and verbal)

  • Self-starter: demonstrates personal initiative and willingly assumes responsibility and ownership

  • Apply critical thinking behaviors and principles to projects and workload

  • Ability to facilitate working relationships with internal and external customers

  • Customer focused behavior

  • Exemplary standards of integrity, personal work ethic and continuous involvement in self education and development

  • Proficiency in Windows, Excel, Word and PowerPoint software

  • Ability to consistently exceed customer expectations and show commitment to the Company's Core Values

TRAVEL REQUIREMENTS:

  • Up to 10% for training, partner collaboration, etc.

PHYSICAL REQUIREMENTS:

  • Regular computer work, and sitting

  • Occasional walking, standing, and lifting

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

Cabela's

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2 to 4 years
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