Flexible Work Arrangement: 3 days (M, T, W) on-site in Newark, Ohio; 2 days remote. *This role is not eligible for sponsorship*

RESPONSIBILITIES #Ll-Hybrid

• Act as a liaison between workflow analysts and internal stakeholders to configure and customize content management systems that meet specific workflow requirements to achieve optional functionality and user experience.
• Provides guidance and direction to line of business leaders to determine initial workflow processes and recommendations.
• Design and implement effective enterprise content management workflows to streamline document creation, review, approval, and distribution processes.
• Collaborate with cross-functional teams to understand business requirements and ensure that content management workflows align with organizational goals.
• Monitor and analyze workflow progress to ensure accuracy and timely completion within established deadlines and statements of work.
• Develop, update, and maintain systems and solutions team processes and procedures.
• Assist Dir ECM product manager to assign workflow to ECM, as needed.
• Provide support and utilize skillsets of DevOps team.
• Complete projects and tasks in accordance with team goals and expectations.
• Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
• Deliver a consistent, high level of service within our Serving More standards
• Other duties as assigned

EDUCATION - CERTIFICATIONS - WORK EXPERIENCE

• High School Diploma or equivalent required
• Bachelor's degree in business, computer science, IT or related field preferred
• 4+ yrs. experience working with financial banking systems focused process transformation preferred
• Lean Six Sigma Green Belt experience, Black Belt license, or Business Process Mapping required
• Experience working with Director (Ivanti Product) or OnBase (Hyland Product) preferred

SCHEDULE

Typical office hours are M-F 8a-5p. This position is exempt and full-time. A minimum 40 hours is required per week.

TRAVEL REQUIREMENTS AND OTHER INFORMATION

Minimal travel is expected.

This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.

Work from office locations in Newark, OH or Weston, FL for candidates local to the area with the option for fully remote based on incumbent's home location.