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Regional Service Manager- San Diego, CA
San Diego, CA
Job Description
Our Opening and Your Responsibilities
The Regional Service Manager has overall responsibility for managing a regional assignment of the pipette service business at Rainin and achieving service KPI's including revenue growth, profitability, turnaround time, etc.
This role encompasses the direct management of a wide range of operational areas related to pipette service as detailed in this job description.
The pipette service department is an ISO 17025 accredited commercial service provider dedicated to servicing and calibrating pipettes and other precision liquid handling devices for end user customers.
The pipette service department is both a mail-in service provider offering depot service, and is also an onsite service provider, where a field based work force provides services at customer sites.
What You Need to Succeed
- Bachelor's degree in Business Administration, Marketing, or Engineering or equivalent work experience.
- An MBA is not required, but is desirable.
- Must have a minimum of five years' direct operations management experience, preferably in an instrument service environment, however, instrument manufacturing experience will also be considered.
- Service operations management (preferred) or manufacturing operations management.
- Budget management, Project management, IT systems, including ERP and CRM systems.
- Employee recruiting, training, and development.
- Experience managing remote employees is desirable.
- Business process creation, measurement, management, and optimization.
- Strong analytical and mathematics skills; ability to perform statistical analysis of data.
- Proficient computer skills; proficient in Microsoft Excel and Power Point.
Our Offer to You
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
- Tuition reimbursement, educational matching gift program, perks and discounts
- Parental and caregiver leave programs
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in precision instrumentation
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards across Mettler Toledo
- Global recognition for the quality of our products and services
About Mettler Toledo
Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.
- We help feed the world. We impact how food is produced, packaged and made safe.
- We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
- Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you'd like more information about your EEO rights as an applicant under the law, please click
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5+ years
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