Job Summary:

This position involves working with all departments to facilitate, refine and improve efficiency of ambulance manufacturing and refurbishment operations by coordinating and conducting training, organizing training materials, planning, track and report training statistics and scheduling training and assisting the Continuous Improvement / Safety Manager.

Essential Functions:

Staff Training Development:

In conjunction with leadership and staff in all areas of business to develop relevant training materials and programs to improve efficiency and quality. Training programs to consist of online, one on one, classroom, paper, computer based and hands on. Trainer is a rapport-builder who is passionate about delivering clear and concise information for client knowledge retention.

Maintain a culture of lifelong learning.

Training Coordination: In conjunction with leadership and staff schedule training classes as required Conduct, assist and facilitate training in all forms. Most have the ability to speak in front of a group or camera

Administrative:
Maintain training records in an organized manner to allow quick verification and documentation.
Provide a monthly report of all training to leadership

Work with local leadership to develop KPI's.

Prepare and compile various KPI's, periodic reports and documents for review and analysis. Provide reporting, analytical support and modeling to support all aspects of plant production Maintain organized paper and digital files of all relevant data for easy access and future reference Perform all front office tasks
Answer incoming calls and forward or take messages
Greet and welcome guest
Monitor office supplies and place orders when necessary. Cross-Functional Collaboration and Communication:
Collaborate with manufacturing teams, engineers, and other stakeholders to address concerns and implement corrective actions.

Customer Service:

Provide superior customer service and feed back in a clear and concise manner.

Continuous Improvement:
Participate in continuous improvement initiatives to enhance product quality and production processes.
Provide feedback and suggestions for process improvements.

Compliance and Safety:
Ensure adherence to safety protocols and quality standards.
Report any safety hazards or concerns to the appropriate personnel.

Resource Assistance:
Advise leadership regarding resource needs, including equipment, tools, and materials and safety supplies to ensure efficient and effective operations.

Minimum Qualifications:

• High School diploma or equivalent required. Degree in a related field (preferred).

• Two (2) years of related experience

• Valid Driver's License, Lean / Six Sigma Belt

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.